References & Resources
External Consultant
Donna Steffey
President
Vital Signs Training
Articles
Willmore, Joe. “How to Give ‘Em Performance When They Insist on Training.” T+D, May 2002, pp. 54–59.
Books
Buckingham, Marcus, and Curt Coffman. First Break All the Rules: What the World's Greatest Managers Do Differently. New York: Simon & Shuster, 1999.
Hale, Judith. Outsourcing Training & Development: Factors for Success. Hoboken, NJ: Pfeiffer, 2005.
Oberstein, Sophie, and Jan Alleman. Beyond Free Coffee and Donuts: Marketing Training and Development. Alexandria, VA: ASTD Press, 2003.
Tichy, Noel. Leadership Engine. New York: Harper Collins, 2002.
Tichy, Noel, and Stratford Sherman. Control Your Destiny or Someone Else Will. New York: Harper ...
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