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Build Credibility for the Training Function

Book Description

It's important to deliver the highest quality training, but also ensure that your organiztgaion creditrs the training for its positive impact. This Infoline will take you through a step by step process to rate the value, impact, and perception of training; increase the perceived value of the training department's credibility; and establish training as a business-critical function. The Job Aid included in this issue is a Survey Assessment Tool that gathers value, impact, and perception data.