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BSS Why Entrepreneurs Should Eat Bananas by Simon Tupman

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Connecting with Existing Customers

ImageA special product might make you competitive. Differentiated services may make you distinct.But only carefully crafted relationship will create a breakthrough firm.Image

Alan Weiss

It is easy to underrate what is needed to maintain and develop your customers. A while ago, a television interview with the late Professor Fred Hollows influenced my view of this process. He was a New Zealand-born ophthalmologist, who gave ...

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