Bring Out the Best in Every Employee: How to Engage Your Whole Team by Making Every Leadership Moment Count

SECTION THREEGETTING READY

You’ve studied the game, the rules, and the playing field. You understand the team, the players, and what they want from you. It’s now time to fully prepare for the challenges that lay ahead:

Untapped talent. Where will you find it? Your core team members are waiting to be asked. Discretionary performance is theirs to give, and it’s time to ask for it.

Anatomy of communication. What happens between you and your team members in the moment is what activates additional capacity. Understand human communication in a business ...