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Bring Out the Best in Every Employee: How to Engage Your Whole Team by Making Every Leadership Moment Count by Bill Hawkins, Don Brown

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CHAPTER 5Six Thousand Insights: What Your People Want You to Do

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FIGURE 5.1 What Your People Want You to Do

You’ve studied what your team members want you to know, and what a powerful message that is. Now you can find what they want you to do.

Our friend Marshall Goldsmith is fond of saying, “What is less important is your understanding of the practice of leadership. What matters most is practicing that understanding of leadership.”

Knowing is one thing. Doing is another. With literally thousands of speaking and training participants over the years, we often stop early in the process and ask them to comply with a simple request.

What seems like ...

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