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Bring Out the Best in Every Employee: How to Engage Your Whole Team by Making Every Leadership Moment Count by Bill Hawkins, Don Brown

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CHAPTER 4Just One Thing: What Your People Want You to Know

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FIGURE 4.1 What Your People Want You to Know

No-normal leadership is all about asking. Not telling, asking. Think back to Chapter 2 for a moment; what did you hear from the top leadership minds of our day? It comes down to allowing old paradigms to die their natural deaths. Leader as cop, the long antiquated belief that the job of leaders is simply to police the performance of their people no longer applies. Leader as coach, the ultimate expert that functionally trains and maintains the technical competency and interactions of the team, no longer does it. These are not enough.

While remnants ...

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