Brilliant Workshops

You knew this day was coming. You need to be ready and use the five Ps:

• Proper
• Planning
• Prevents
• Poor
• Performance.

This chapter will focus on truly understanding the client. A request has come your way and you now have to become a mind-reader to decipher the training requirement. You will ask brilliant questions to get the answers you want. You will engage effectively and realise that you will need to get the workshop right to reach the right result. It will focus on want vs need and how you can begin to take control of the situation. Question whether training is the right solution for them.

You can tell whether a man is clever by ...