CHAPTER 2
Leadership
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Y
ou cannot be a manager without also being a leader. Every
chapter in this book covers both management and leader-
ship issues but in this chapter we will focus specifically on
the leadership dimension of your job. It is likely that leadership
is what scares you most, and from my own observations it is the
key area that distinguishes the brilliant manager from less effec-
tive managers.
Brilliant managers make tough decisions; they don’t run away
from difficult problems; they use their power and authority to
tackle those problems; and they accept that they are responsible
for ensuring that their team survives and thrives . . . to name but
a few of a leader’s jobs! This would be a pretty daunting prospect
were it not for the fact that most brilliant leaders use exactly the
same techniques to be effective leaders. This chapter describes
those techniques and by using them you can become a very
effective leader.
Create a vision and strategy
There is an old joke that an Army officer had an annual report
which included the following comment:
His men follow him . . . if only out of a sense of curiosity.
A key part of being a leader is to create a vision of the future that
your staff will follow you towards.
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32 brilliant manager
Creating a credible, achievable vision of the future is not an easy
undertaking. It must encompass your overall business strategy
and plans, as well as the strategy and plans for your individual
offerings. Chapter 3 will provide you with a structured approach
to creating visions, strategies and plans.
It is reputed that when Napoleon was considering promoting an
officer he would often ask, ‘Is he lucky?’ My belief is that most
people have a similar number of potentially lucky breaks. The
lucky person is the one who spots when they have encountered a
potentially lucky opportunity and pursue it. A good strategy will
help you to identify when an opportunity coincides with your
vision of the future, and hence that it should be pursued.
It is no good having a great vision of the future, if you then fail to
communicate that vision to your team, your superiors and other
relevant parts of your organisation.
This will almost certainly mean that
it has to be written down. It is also
less likely that your team will buy
into the strategy if you didn’t consult
them when creating it. You have to personally lead the creation
of visions and strategies, but you must ensure that everyone in
the team has the chance to make their contribution.
brilliant
tip
A very large part of your time will be taken up with urgent fire-
fighting of the problems that will emerge on an almost daily basis. 
Most managers are aware of the difference between an urgent job 
and an important job. Creating a compelling vision, strategy and 
plans is one of your most important jobs. It is essential to ensure 
that the urgent fire-fighting does not stop you taking the time 
needed to create your team’s vision of the future.
you have to personally 
lead the creation of 
visions and strategies
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