Conclusion
At whatever point in this book you started reading, you will have come across tips and exercises. Although I hope you’ve tried some of them out, don’t feel that you’ve got to try out every single one.
Changing the way you think and behave takes time and practice. So, for example, in Chapter 7 I suggest that when you are asking someone about what they think and feel that you ‘Make sure that you give him or her enough time to respond. They may need to think before they answer, so don’t interpret a pause as an opportunity for you to take over the conversation.’ If you usually jump in and break even the shortest of silences, you’re going to find this habit hard enough to break without trying to put all the other ideas and tips in this ...
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