In this part we provide a framework to compare using email to using other communications media. There is advice and templates to help you choose when email is the best channel, when to do things differently and how to minimise the risks when there is no clear choice.
Today, rightly or wrongly, email is the main way that people in business use to communicate. This is why most email best practice guidelines focus primarily on how to reduce the volume of email through prioritising and processing the email traffic through your mailbox. Chapters 1–6 in this book have addressed some of these challenges. The next element to saving time dealing with ...
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