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Brilliant Email by Dr. Monica Seeley

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Pen your message in plain language

Proper punctuation is both the sign and cause of clear thinking.

Lynne Truss

In the days of traditional work and fixed office routines, how you dressed was all important. Today, in the age of flexible working and mobile communication, the way you write your email has taken over as the ‘textual dress code’ of the twenty-first century. This chapter covers the fourth element of crafting excellent emails and includes:

  • Guidelines on writing the content/body to convey the right message, right first time to reduce the rounds of email ping-pong.
  • Bridging the gender gap to improve relationships.
  • Guidelines on fonts to use for email that can be read ...

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