CHAPTER 3
How do you
come across?
‘It took me a long time not to judge myself through someone else’s
eyes.
Sally Field, American actress
Have you ever thought about how people perceive you? I mean
seriously thought about it? It’s true that we all wonder what
people think of us every now and then. But it’s also true that
we tend to wonder this through curiosity rather than for any
constructive reason.
Getting to the bottom of how people perceive you is one of the
essential elements of understanding how you come across to
them. Once you know this, you can start to think about adapting
your behaviour so that their perception of you is what you want it
to be. To feel confident, you need to
know how you look and sound; you
need to know how you come across.
You need to know how to control
peoples’ perceptions of you.
Does it really matter what others think of you?
‘Who cares what people think of me!’ These might sound like the
words of a confident person and to an extent the person is right
to think like that. It’s true that confident people don’t worry as
much as others might about what people think of them and how
to feel confident, you
need to know how you
look and sound
62 brilliant confidence
they come across. It’s fine to think like this and be independent
minded but it’s dangerous to discount other people’s percep-
tions of you completely.
To feel truly confident, it’s important to understand the concept
of perception and to take account of it when communicating.
You need to be aware of people’s perceptions of you but not let
this cloud your judgement. If you let the concept of perception
get the better of you, you could start to become paranoid.
People who disregard others’ perceptions of them are missing
a trick. It really does matter what people think and how they
perceive you but it shouldn’t be the be all and end all. The
reality of life is that most people can’t help but be affected by
other people’s impressions of them and therefore how people
react to them. This in fact is a positive thing if considered con-
structively. The important point to remember is that if you can
control others’ perceptions of you, you can control how they
react to you.
Bear in mind that it can work the other way too. Most people
who lack self-confidence make the presumption that people per-
ceive them to lack confidence because of the way they look and
act. This is not necessarily the case. Other people may in fact see
you as a confident person! So keep an open mind.
brilliant
example
Claudette
Claudette walked into the room at the beginning of a confidence-building
course. She sat down and looked comfortable straight away, even though
she hadn’t met any of the other people there before.
Each person introduced themselves and explained why they had come.
Claudette explained very confidently that she had no self-confidence at
all. She said she felt embarrassed whenever she had to talk to a group

Get Brilliant Confidence now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.