Chapter 4
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This chapter will explain what rapport is, and why it’s relevant in coaching. We’ll look at the features and causes of good and poor rapport, so you’ll know what affects it. You’ll also be encouraged to think about how you experience rapport, and how you might develop this important coaching skill further.

What is rapport?

Rapport is the skill of building a relationship, either in a brief moment, like a quick conversation, or over time in a longer-term relationship. Rapport refers to your quality of relatedness or relationship to someone ...

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