Introduction

Are you a writer? Nearly every week there’s an ad like that at the front of the national newspapers, tempting people to give up their lucratively paid jobs in field operations, and instead write the romantic novel they know they’ve always had in them. And there must be enough of us who are tempted, because this ad runs and runs, and someone, somewhere, is making tons and tons of money every week from people with that dream.

Sound like you? Even if it does, very few of us think of ourselves as a writer, and even fewer make a living from it. Yet at work, most of us write. Maybe not 80,000 words of heaving bosoms, but we write stuff – the stuff ...

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