About the author

MALCOLM SECRETT began his professional career with BT, initially as an Electronics and Telecommunications Engineer and then in a variety of management roles. After leaving BT he established a consultancy providing financial planning and forecasting, cost and productivity analysis and improvement, analysis of work flow procedures, quality systems, and the implementation of IT systems for financial planning and control. Susan Hodgson writes on many careers and employment topics – writing articles, website material and books. She currently works as a career consultant and freelance writer, and is based in Dorset.

Building on an innate ability to demystify and explain, Malcolm has developed a uniquely pragmatic approach to aspects ...

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