CHAPTER 9Step 6: Extend Learning to Action
In a 2009 article for Training and Development, Fort Hill Company made the provocative statement “The finish line has moved”—suggesting that we’re missing the boat if we think that a learning initiative stops when people walk out the door, hang up the phone, or leave their computer.1 In Brilliance Learning System language, that means the goal is moving brilliance to action, or getting the results. Therefore, the final “E” in the ENGAGE Model is Extend Learning to Action to attain those results.
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