Bridging the Soft Skills Gap: How to Teach the Missing Basics to Todays Young Talent

Chapter 1 The Soft Skills Gap

You are very careful in your recruiting, selection, and hiring process and, yet, it is getting harder and harder to figure out which young job candidates to hire. Should you hire the promising new graduate with impressive, freshly minted credentials indicating valuable technical skills, even though he seems like he might be yet another new graduate lacking in some of those elusive, yet critical “soft skills”?

It seems like more and more of your young new hires are not working out. They make very little effort to “fit in.” Does every single one of them expect to be treated like a “special case”? They often don't seem to appreciate that they are entering a pre-existing scene; joining an organization with its own ...