Bridging Organization Design and Performance: Five Ways to Activate a Global Operation Model

Part III

The Right Behavior and Know-How

The studies on the successes and failures of corporate transformations are not very encouraging. One of the more comprehensive studies indicates that only about one-third of enterprise change initiatives achieve any success at all (McGuire and Rhodes 2009). A failure to change the leadership know-how and mindset is often the breakdown in less successful initiatives.

While the right connections and the right conversations are critical to bringing a global organization to life, no amount of process, decision rights, management routines, and well-wired networks can overcome weak relationships and leadership behaviors that destroy value for the enterprise. As intuitive as this is, and as often as we hear ...