Video description
4 EASY STEPS TO DRIVING EXEMPLARY COLLABORATION AND POSITIVE BUSINESS RESULTS
People don't always communicate well. It's a fact of life. But you don't have to be a helpless witness or participant in a conversation that steadily unravels into misunderstandings, confusion, and even hostility. You can take charge--and you can make a difference! Breakthrough Communication provides easy-to-implement strategies for virtually any business situation, whether it's one-on-one or within a group.
"Not since Dale Carnegie's How to Win Friends and Influence People has there been such a valuable roadmap for bringing high-impact results." -- Marshall Goldsmith, New York Times bestselling author of What Got You Here Won't Get You There and MOJO
"A practical and insightful translation of cutting-edge psychological science research." -- Laura Kray, PhD, Warren E. & Carol Spieker Professor of Leadership, University of California, Berkeley, Haas School of Business
"Destined to become a classic, Breakthrough Communication tells the truth about achieving status in and dominating your niche. If you can handle the truth, this book will change your life." -- Kevin Hogan, PsyD, author of The Science of Influence
"This book is a true breakthrough itself. If you want to learn to communicate better, you must read this book!" -- Dave Kerpen, New York Times bestselling author of Likeable Social Media and Likeable Leadership
"Breakthrough Communication is a smart and entertaining read for anyone who wants to be successful with people." -- Debra Benton, President, Benton Management Resources, Inc., and author of The CEO Difference
Table of contents
- Acknowledgments 00:00:20
- Introduction 00:07:23
- STEP ONE: Chapter 1: The Art of Getting on the Radar 00:34:05
- Chapter 2: Managing Your Status 00:21:18
- Chapter 3: Finding Common Ground 00:25:06
- Chapter 4: Nine 'Hats' You Can Wear to Get on the Radar 00:43:16
- STEP TWO: Chapter 5: Setting the Agenda: Focusing on What Really Matters 00:37:25
- Chapter 6: Clarifying Focus and Objective 00:22:07
- Chapter 7: Making New Ideas Salient 00:43:38
- STEP THREE: Chapter 8: The Elusive Art of Meaning Making 00:36:48
- Chapter 9: How Language Creates Meaning 00:37:05
- Chapter 10: Creating Meaning with Stories 00:45:32
- STEP FOUR: Chapter 11: Spark the Action You Want to See 00:36:49
- Chapter 12: Managing Fear 00:33:17
- Chapter 13: Managing Ambivalence 00:24:55
- Chapter 14: Learning from Feedback: It's Not Over 'til It's Over 00:31:44
- Bibliography 00:00:40
Product information
- Title: Breakthrough Communication: A Powerful 4-Step Process for Overcoming Resistance and Getting Results (Audio Book)
- Author(s):
- Release date: November 2013
- Publisher(s): McGraw Hill-Ascent Audio
- ISBN: 9780071835404
You might also like
audiobook
Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns
One of the New York Post's Top 10 Best Career Books of 2012 Repair communication breakdowns …
audiobook
Failure to Communicate
Your stomach's churning; you're hyperventilating-you're in a badly deteriorating conversation at work. Such exchanges, which run …
audiobook
What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say
BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL Leonard S. Greenberger …
audiobook
The Communication Clinic
The proven prescription for powerful business communication Sending an email plagued with typos. Rushing through a …