Breaking the Trust Barrier

Index

accidents. See mishaps (Thunderbirds)

actions

defining integrity by, 126–127

failing to act, 142

See also behavior

aerodynamic drafting, 13–15

afterburners, 141

Air Force Recruiting Service, 8, 54–55

Airman of the Year Award, 98

Allen, Cheryl, 80–83

all-stop cards, 155–156

assessment methods, spotting gaps, 9

authenticity, 122

authority, 101–103, 110, 158, 160 See also empowerment

awards, 86–87, 93, 97–98, 163

Airman of the Year Award, 98

Fitzgerald Award, 97–98

National Award for Public Service, 163

See also recognition

Baggins, Billy “Big,” 124, 139–140

Barbien, Mike “Conan,” 102–103, 111–113

barriers

breaking, 3–4

as challenges, 83

to engagement, 60–61

Barry, John, 86–87

Bartrum, John, 91–92

behavior

emotional hooks as drivers of,