INTRODUCTION

You’ve been part of a failed project before. You can remember exactly how it felt – the dawning realisation that you weren’t going to make the deadline or that the software wasn’t very good. You tried to alert management, but they didn’t want to hear. On the contrary, they made public statements about how well the project was going. It seemed surreal that they could be in denial when it was obvious things were going wrong.

Sometimes, management is only too aware that a project is heading for the edge of a cliff, but are unwilling or unable to do anything about it. Instead of trying hopelessly to rescue the project, they concentrate on rescuing themselves. None of them wants to be seen as the cause of failure, so they maintain an ...

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