What Were We Thinking?

Business is changing faster than ever before, making resilience a primary leadership trait. This is not exclusively a women's issue—dealing with uncertainty and ambiguity is no easy feat for anyone. Although extreme behavior, such as perfectionism, can be a conduit for ambition, studies indicate that it also leads to dissatisfaction and burnout. Susan Ivey, who recently retired as CEO of Reynolds American, said to us, “We women develop this superhero mentality that we have to be able to do it all, that we need to know it all and have all the answers.”

Professor Cary Cooper, an expert in organizational psychology and health at Lancaster University, said women are negatively affected when they can't live up to their extreme ...

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