PREFACE

To get results, leadership matters. Leadership matters for an entire organization, and it matters in smaller contexts such as in teams or departments. Because of that, we often talk about leadership disciplines that are essential to creating results and making it all work—disciplines such as casting a vision, shaping the future, developing strategy, engaging the right talent in the right places, fostering innovation and agility, execution, and more. As you know, all of these leadership competencies must be in place for a vision to become a reality.

But . . . there is another truth. Leaders lead people, and it is the people who get it all done. And to get it done, they have to be led in a way that they can actually perform, and use all ...

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