TABLE OF CONTENTS
Chapter One Silent Signals: Observing Subtle and Not-So-Subtle Cues
Chapter Two Microexpressions: Catching One-Second Bursts of Emotion
Chapter Three Primers: Preparing for the Emotional Game
Chapter Four Colors: Controlling the Emotional Palette
Chapter Five Brain Games: Understanding the Role of Emotions and Psychology in Negotiation
Chapter Six Triggers: Discovering the Hot Buttons that Stimulate Emotions
Chapter Seven Nodes: Appreciating the Affinity Principle
Chapter Eight Persuaders: Tapping the Power of Influence
Chapter Nine Techniques: Creating a Successful Negotiation
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