Aggression, Confrontation, Territory and Property
The body language of aggression and confrontation can be quite frightening. Fortunately, most anger doesn't actually spill over into physical violence in the workplace. However, aggression and confrontation is common in the work environment.
If you work in a restaurant, bar, nightclub, the security industry or any place where you deal with the general public in a service capacity, chances are you've experienced bullying of some sort. Even if you don't work in these environments you'll probably have come across bullying in some form.
A book on body language wouldn't be complete without reference to the negative situations we sometimes find ourselves in. In this chapter, I'll cover personal space, ...