CHAPTER 5
Do Things Right
The Process of Great Governance
A board is a work group—senior, consequential, and privileged—but a work group nonetheless. As such, the determinants of its effectiveness are well known: people, structure, and process.
Work Group E[f_f]ectiveness
People
Directors themselves are surely the most important determinant of board effectiveness. Dean Gilbert R. Whitaker Jr., my boss at the University of Michigan, once remarked that if you have a great faculty, they attract great students. Gather them together under a tree and great education will occur. In general, I think the same is true of boards. Great directors will, most ...
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