8.1. General
In Chapter 6, you expanded the original causes to include additional causes necessary to solve the problem at hand. In addition, you probably expanded the causes to include those that are unique to your product area, customer, or product. Finally, you ordered the new causes into categories that are meaningful to you.
Now is the time to evaluate those causes you have chosen and ordered. The point of evaluation, of course, is to add a quantitative dimension to the causes that permits you to select the most important cause(s).
Table 8-1 summarizes the purpose of each of the techniques that will be talked about in this chapter.
You must be the judge of which and how many of these techniques you need to use for your particular problem ...
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