RECOVERY

Short of not using third-party or drop shipping, I suggest you add an incentive clause to the subcontract with the associate or subcontractor. Such an incentive clause would have the effect of more than neutralizing any liability you might incur for late or bad delivery. The reason I say "more than'' is because your reputation is on the line. You could have run a wonderful program for a long time and lose it all at the last moment. You need to make the penalty so severe that the event does not happen. By the way, if you use penalties, it is a good idea (and sometimes required) that you use positive incentives as well. In other words, if you penalize a subcontractor for being late, give a bonus for being early or even on time. There are ...

Get Blueprint for Project Recovery: A Project Management Guide The Complete Process for Getting Derailed Projects Back on Track now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.