Articles

Barnes, Brenda J., and James W. Van Wormer , Ph.D. "Process Thinking and the 85:15 Rule Applied to Education.'' Source: www.grandblancommunityschools.com/qip/processthinking.htm (last accessed Aug. 5, 2002).

Chen, P. "The Entity-Relationship Model: Toward a Unified View of Data.'' ACM Transactions on Database Systems, 1, no. 1 (1976): 9–36.

Luttman, Robert & Associates Online Articles, "Cause and Effect.'' Source: www.robertluttman.com/cause-effect.html (last accessed Aug. 5, 2002).

Patrick, Francis S. "Program Management—Turning Many Projects into Few Priorities with TOC.'' Newtown Square, Pa.: Project Management Institute, 1999. (Project Management Institute Seminar/Symposium [30th : 1999 : Philadelphia, Pa.], PMI 1999 Annual Seminars ...

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