Blueprint for Project Recovery: A Project Management Guide The Complete Process for Getting Derailed Projects Back on Track

Attachment 18. CRITICAL SUCCESS FACTOR (CSF) MATRIX

It is necessary to track each Critical Success Factor (CSF) from requirement to implementation. The tracking of CSFs is a little more complex in that each CSF must be tracked into each unit to which it should be applied. Further, proof must be supplied along the way and in the final system test that each CSF is being met.

If you do not have such a checklist, an outline follows that you can employ. Modify Table A18-1 for your own needs.

Table A18-1. Critical Success Factor (CSF) Matrix

CSF	Unit A	Unit B	Unit C	Unit D	Final Proof
MTTR 0.5 hrs	0.5 hrs	0.5 hrs	0.5 hrs	0.5 hrs	RMA Analysis Para 3.2.1
MTBF 30,000 hrs	30,000 hrs	30,000 hrs	30,000 hrs	30,000 hrs	RMA Analysis Para 3.2.2