You are previewing BlackBerry for Work: Productivity for Professionals.
O'Reilly logo
BlackBerry for Work: Productivity for Professionals

Book Description

For those of you who bought your BlackBerry to help get your life organized and free yourself from the ball-and-chain of desktop computing, BlackBerry at Work: Productivity for Professionals is the book to show you how. You'll learn mechanisms for developing effective workflows specific to the features of the BlackBerry and also efficient strategies for dealing with the specialized aspects of business and professional lifestyles.

Table of Contents

  1. Copyright
  2. About the Authors
  3. About the Technical Reviewer
  4. Acknowledgments
  5. Preface
  6. 1. BlackBerry Models and Purchasing
    1. 1.1. BlackBerry Rocks
    2. 1.2. Which BlackBerry Is for You?
      1. 1.2.1. Picking the Right BlackBerry
      2. 1.2.2. Some Important BlackBerry Features
        1. 1.2.2.1. PIN
        2. 1.2.2.2. SMS
        3. 1.2.2.3. MMS
        4. 1.2.2.4. USB Cable
        5. 1.2.2.5. MicroSD Card
        6. 1.2.2.6. Trackball
        7. 1.2.2.7. Trackpad
        8. 1.2.2.8. SurePress
        9. 1.2.2.9. SureType
        10. 1.2.2.10. QWERTY
        11. 1.2.2.11. Bluetooth
        12. 1.2.2.12. Wi-Fi
        13. 1.2.2.13. Geo-tagging
        14. 1.2.2.14. GPS
        15. 1.2.2.15. Megapixel
        16. 1.2.2.16. Video Conferencing
        17. 1.2.2.17. Corporate Data Access
      3. 1.2.3. Choose Your Series
        1. 1.2.3.1. BlackBerry Tour
        2. 1.2.3.2. BlackBerry Storm
        3. 1.2.3.3. BlackBerry Bold
        4. 1.2.3.4. BlackBerry Curve 8900
        5. 1.2.3.5. BlackBerry Curve 8520
        6. 1.2.3.6. BlackBerry Curve 8300
        7. 1.2.3.7. BlackBerry Pearl
        8. 1.2.3.8. BlackBerry Pearl Flip
        9. 1.2.3.9. BlackBerry 8800 Series
        10. 1.2.3.10. Grids and More
      4. 1.2.4. BlackBerry for Business
    3. 1.3. Who is Your Service Provider?
      1. 1.3.1. What You Need to Know About Plans
      2. 1.3.2. Some of the Service Providers who Carry BlackBerry
        1. 1.3.2.1. AT&T
        2. 1.3.2.2. Sprint
        3. 1.3.2.3. T-Mobile
        4. 1.3.2.4. Verizon Wireless
    4. 1.4. What's Next?
  7. 2. Setting Up Your BlackBerry
    1. 2.1. Getting Started
      1. 2.1.1. Inserting the SIM Card and Battery
      2. 2.1.2. Charging Status
    2. 2.2. Is Your BlackBerry an Official Phone?
    3. 2.3. Initial Startup
    4. 2.4. Online Account and E-mail Setup
    5. 2.5. Installing Desktop Manager
    6. 2.6. Let's Explore
      1. 2.6.1. Identifying the Keys and Buttons
      2. 2.6.2. It's Personal
      3. 2.6.3. You Got it? Flaunt it
      4. 2.6.4. Themes and More
      5. 2.6.5. Who Called?
      6. 2.6.6. Is Your Wi-Fi On?
      7. 2.6.7. Options for All
      8. 2.6.8. Status Indicators You Will Need to Recognize
        1. 2.6.8.1. Home Screen Status Indicators
        2. 2.6.8.2. Message Status Indicators
        3. 2.6.8.3. Phone Status Indicators
    7. 2.7. What's Next?
  8. 3. BlackBerry as a Phone
    1. 3.1. It's a Phone Alright
      1. 3.1.1. Receiving a Call
      2. 3.1.2. Muting an Incoming Call
      3. 3.1.3. Rejecting a Call
      4. 3.1.4. Making a Call
        1. 3.1.4.1. Activate Calls from the Call Log Application
        2. 3.1.4.2. Activate Calls from the Contacts Application
        3. 3.1.4.3. Activate Calls Directly
    2. 3.2. Call in Progress
      1. 3.2.1. Notes
      2. 3.2.2. Mute
      3. 3.2.3. Hold
      4. 3.2.4. Transfer
      5. 3.2.5. Activate Speaker Phone
      6. 3.2.6. Enhance Call Audio
      7. 3.2.7. View Contacts
      8. 3.2.8. View Calendar
      9. 3.2.9. View Messages
      10. 3.2.10. Switch Application
      11. 3.2.11. Accepting a Second Call
    3. 3.3. Some Minor Adjustments
      1. 3.3.1. Downloading Ringtones
      2. 3.3.2. Setting the Default Ringtone
    4. 3.4. Call Logs
      1. 3.4.1. Who
      2. 3.4.2. What
      3. 3.4.3. When
      4. 3.4.4. Why
      5. 3.4.5. How Long
    5. 3.5. Speed Dialing
    6. 3.6. Conference Calls
      1. 3.6.1. Make a Conference Call
      2. 3.6.2. Leave a Conference Call
      3. 3.6.3. Have a Private Conversation During the Conference Call
      4. 3.6.4. Disconnect Someone from the Conference Call
    7. 3.7. Your Voice Is My Command
      1. 3.7.1. Altering Language
      2. 3.7.2. Altering Sensitivity Levels
      3. 3.7.3. Altering Voice Prompting
    8. 3.8. Blocked Road Ahead
      1. 3.8.1. How to Block
    9. 3.9. In an Emergency
    10. 3.10. Tips and Tricks
    11. 3.11. What's Next?
  9. 4. BlackBerry for E-mail
    1. 4.1. Introduction to E-mailing
      1. 4.1.1. Advantages of E-mail
        1. 4.1.1.1. It's Quick
        2. 4.1.1.2. It Can Be Organized
        3. 4.1.1.3. It's Simple
        4. 4.1.1.4. It's Environmentally Friendly
        5. 4.1.1.5. It's Inexpensive
        6. 4.1.1.6. It's Conversational
        7. 4.1.1.7. It's Contextual
        8. 4.1.1.8. It's Personal
      2. 4.1.2. Disadvantages of E-mail
      3. 4.1.3. Personal vs. Work E-mail
        1. 4.1.3.1. Why You Shouldn't Use Your Work E-mail for Personal Errands
          1. 4.1.3.1.1. Distractions
          2. 4.1.3.1.2. Informality of Style
      4. 4.1.4. E-mail Etiquette
        1. 4.1.4.1. Subject
        2. 4.1.4.2. Respect
        3. 4.1.4.3. Brief is Best
        4. 4.1.4.4. Beware of Abbreviations
        5. 4.1.4.5. Checked
        6. 4.1.4.6. Don't Shout
      5. 4.1.5. Uses of E-mail in Different Industries
    2. 4.2. BlackBerry and E-mail
      1. 4.2.1. Receiving Messages
        1. 4.2.1.1. Find
        2. 4.2.1.2. Select
        3. 4.2.1.3. Mark Unopened
        4. 4.2.1.4. File
        5. 4.2.1.5. Save
        6. 4.2.1.6. Reply
        7. 4.2.1.7. Reply To All
        8. 4.2.1.8. Forward
        9. 4.2.1.9. Forward As
        10. 4.2.1.10. Delete
        11. 4.2.1.11. Send E-mail
        12. 4.2.1.12. Send MMS
        13. 4.2.1.13. Call
        14. 4.2.1.14. Send SMS
        15. 4.2.1.15. Show Address
        16. 4.2.1.16. View Folder
        17. 4.2.1.17. Previous Item
        18. 4.2.1.18. Next Item
        19. 4.2.1.19. Next Unopened Item
        20. 4.2.1.20. Add To Contacts
        21. 4.2.1.21. Switch Input Language
        22. 4.2.1.22. Switch Application
        23. 4.2.1.23. Attachments
          1. 4.2.1.23.1. Open Attachment
          2. 4.2.1.23.2. Download Attachment
      2. 4.2.2. Composing Messages
        1. 4.2.2.1. Paste
        2. 4.2.2.2. Select
        3. 4.2.2.3. Check Spelling
        4. 4.2.2.4. Clear Field
        5. 4.2.2.5. Save Draft
        6. 4.2.2.6. Add To
        7. 4.2.2.7. Add Cc
        8. 4.2.2.8. Add Bcc
        9. 4.2.2.9. Attach Contact
        10. 4.2.2.10. Attach File
        11. 4.2.2.11. Edit Auto Text
        12. 4.2.2.12. Options
          1. 4.2.2.12.1. Importance
          2. 4.2.2.12.2. Encoding
        13. 4.2.2.13. Show Symbols
        14. 4.2.2.14. Switch Input Language
        15. 4.2.2.15. Switch Application
      3. 4.2.3. Signed
      4. 4.2.4. To Save or Not to Save
        1. 4.2.4.1. Saving a Message
        2. 4.2.4.2. Deleting a Message
      5. 4.2.5. Messages Through the Strainer
        1. 4.2.5.1. For BES Users
          1. 4.2.5.1.1. Set Up a Filter
          2. 4.2.5.1.2. Are Your Settings Right?
        2. 4.2.5.2. BIS Users
      6. 4.2.6. Attachments
        1. 4.2.6.1. Opening an Attachment
        2. 4.2.6.2. Downloading an Attachment
        3. 4.2.6.3. Opening a Link from an Attachment
        4. 4.2.6.4. Document Attachments
        5. 4.2.6.5. Excel Attachments
        6. 4.2.6.6. PPT Attachments
        7. 4.2.6.7. Quick and Slick
      7. 4.2.7. Documents To Go
      8. 4.2.8. Options and More
        1. 4.2.8.1. E-mail Settings
          1. 4.2.8.1.1. Is It There Yet?
          2. 4.2.8.1.2. I'll Take Plain Text to Go...
          3. 4.2.8.1.3. Who Wants Pictures?
        2. 4.2.8.2. General Options
          1. 4.2.8.2.1. It's On Display
          2. 4.2.8.2.2. Hide and Seek
          3. 4.2.8.2.3. Thirty Days Old
        3. 4.2.8.3. Spell Check
    3. 4.3. What's Next?
  10. 5. BlackBerry for Text and Multimedia Messaging
    1. 5.1. Your BlackBerry and Messaging
    2. 5.2. SMS and MMS
      1. 5.2.1. BlackBerry's SMS Application
        1. 5.2.1.1. Sending an SMS
        2. 5.2.1.2. Delivery Notifications for Sent Messages
        3. 5.2.1.3. Receiving an SMS
        4. 5.2.1.4. Deleting an SMS
      2. 5.2.2. BlackBerry's MMS Application
        1. 5.2.2.1. Sending an MMS
        2. 5.2.2.2. MMS Attachments—Contacts or Appointments
      3. 5.2.3. BlackBerry's PIN-to-PIN Application
        1. 5.2.3.1. Finding Your PIN Number
      4. 5.2.4. Messaging for Work, Not Just an Illusion
      5. 5.2.5. Convenient Shortcuts for Messaging
    3. 5.3. Other Features Offered
    4. 5.4. What's Next?
  11. 6. Calendaring on Your BlackBerry
    1. 6.1. Setting Up Your Calendar
      1. 6.1.1. Making Each Day Count
      2. 6.1.2. Schedules, Memos, and Tasks
      3. 6.1.3. There Goes My Alarm
      4. 6.1.4. Clear the Clutter
    2. 6.2. Desktop Synchronization
      1. 6.2.1. Wireless Calendar
    3. 6.3. Added Features
      1. 6.3.1. Confirming Your Presence
      2. 6.3.2. Change List of Invitees
    4. 6.4. Multiple Calendars
    5. 6.5. BlackBerry Calendar Tricks
    6. 6.6. What's Next?
  12. 7. Contact Management on Your BlackBerry
    1. 7.1. Synchronize Your Contacts
    2. 7.2. Adding a Contact
    3. 7.3. Deleting a Contact
    4. 7.4. Editing a Contact
    5. 7.5. Customize Your Contacts
      1. 7.5.1. Ringtones
      2. 7.5.2. Pictures
    6. 7.6. Grouping Contacts
    7. 7.7. Organization Address Book
    8. 7.8. BlackBerry Contacts Tricks
    9. 7.9. What's Next?
  13. 8. Web Browsing
    1. 8.1. Understanding the BlackBerry Browser
    2. 8.2. Basics
      1. 8.2.1. Options
        1. 8.2.1.1. Browser Configuration
        2. 8.2.1.2. General Properties
        3. 8.2.1.3. Cache Operations
      2. 8.2.2. Web Pages
      3. 8.2.3. Bookmarks—More Than Just Folded Page-ends
      4. 8.2.4. Added Tip—Excuse Me! My Wallet's Ringing!
    3. 8.3. Tips and Tricks
    4. 8.4. What's Next?
  14. 9. Exploring Other Built-in BlackBerry Functions
    1. 9.1. Media, Gallery, and More...
      1. 9.1.1. Voice Notes
      2. 9.1.2. Pictures
        1. 9.1.2.1. Gallery Walk-through
        2. 9.1.2.2. Other Available Options
      3. 9.1.3. Audio
      4. 9.1.4. Video
      5. 9.1.5. Ringtones
        1. 9.1.5.1. All Ring Tones
        2. 9.1.5.2. My Ring Tones
        3. 9.1.5.3. Preloaded Ring Tones
        4. 9.1.5.4. Download Ring Tones
      6. 9.1.6. Transfer and Import Media
      7. 9.1.7. Media Tips and Tricks
    2. 9.2. Tick Tock,Tick Tock
    3. 9.3. Clicked
      1. 9.3.1. Third-party Business Applications That Require the Camera
      2. 9.3.2. Camera in Action
      3. 9.3.3. Video Camera
      4. 9.3.4. Camera Tips and Tricks
    4. 9.4. Applications, Anyone?
      1. 9.4.1. Tasks
      2. 9.4.2. MemoPad
      3. 9.4.3. Calculator
      4. 9.4.4. Voice Notes Recorder
      5. 9.4.5. Voice Dialing
      6. 9.4.6. Password Keeper
      7. 9.4.7. Saved Messages
    5. 9.5. Games Galore
    6. 9.6. Look No More
    7. 9.7. What's Next?
  15. 10. BlackBerry as a Modem
    1. 10.1. Setting Up Your BlackBerry as a Modem
      1. 10.1.1. Setting up for Windows (For GSM/GPRS/EDGE)
        1. 10.1.1.1. Installing the BlackBerry Desktop Software
        2. 10.1.1.2. Verifying the Modem Is Installed and Functioning
        3. 10.1.1.3. Setting Up the Access Point Name (APN)
        4. 10.1.1.4. Configuring Dial-Up Networking
          1. 10.1.1.4.1. Windows 7
          2. 10.1.1.4.2. Windows Vista
          3. 10.1.1.4.3. Windows XP
          4. 10.1.1.4.4. Windows 2000
        5. 10.1.1.5. Connecting to the Internet Using the Dial-up Network
      2. 10.1.2. Setting Up for Windows (CDMA/EVDO)
        1. 10.1.2.1. Configuring Dial-Up Networking
          1. 10.1.2.1.1. Windows 7
          2. 10.1.2.1.2. Windows Vista
          3. 10.1.2.1.3. Windows XP
          4. 10.1.2.1.4. Windows 2000
        2. 10.1.2.2. Connecting to the Internet Using the Dial-Up Network
      3. 10.1.3. For Better Speed
      4. 10.1.4. Setting Up for Mac Users
    2. 10.2. What's Next?
  16. 11. Google Apps on Your BlackBerry
    1. 11.1. The Google Advantage
    2. 11.2. About Google Mobile Applications
    3. 11.3. What are the benefits?
    4. 11.4. The Bundle of Joy
      1. 11.4.1. Google Maps
        1. 11.4.1.1. Google Maps in Your Pocket
          1. 11.4.1.1.1. Search Map
          2. 11.4.1.1.2. Get Directions
          3. 11.4.1.1.3. My Location
          4. 11.4.1.1.4. Join Latitude
          5. 11.4.1.1.5. Show Traffic
          6. 11.4.1.1.6. Satellite View/Map View
          7. 11.4.1.1.7. Clear Map
          8. 11.4.1.1.8. Favorites
          9. 11.4.1.1.9. Street View
          10. 11.4.1.1.10. Zoom
        2. 11.4.1.2. Tips and Shortcuts
      2. 11.4.2. Gmail
        1. 11.4.2.1. Gmail in Your Pocket
          1. 11.4.2.1.1. Inbox
          2. 11.4.2.1.2. Outbox
          3. 11.4.2.1.3. Mobile Drafts
          4. 11.4.2.1.4. Contacts
          5. 11.4.2.1.5. Search Mail
          6. 11.4.2.1.6. Compose Mail
          7. 11.4.2.1.7. Open
          8. 11.4.2.1.8. Refresh
          9. 11.4.2.1.9. Archive
          10. 11.4.2.1.10. Mark As Unread
          11. 11.4.2.1.11. Add Star
          12. 11.4.2.1.12. Report Spam
          13. 11.4.2.1.13. Delete
          14. 11.4.2.1.14. Other Options
          15. 11.4.2.1.15. Accounts and Settings
        2. 11.4.2.2. Tips and Shortcuts
      3. 11.4.3. Calendar
        1. 11.4.3.1. Calendar in Your Pocket
          1. 11.4.3.1.1. Quick Add
        2. 11.4.3.2. Do Remember
      4. 11.4.4. News
        1. 11.4.4.1. Google News in Your Pocket
        2. 11.4.4.2. The Cherry on the Sundae
      5. 11.4.5. Reader
        1. 11.4.5.1. Google Reader in Your pocket
        2. 11.4.5.2. The Cherry on the Sundae
      6. 11.4.6. Google Search
      7. 11.4.7. Google SMS
      8. 11.4.8. YouTube
      9. 11.4.9. GOOG-411 (1800-4664-411)
      10. 11.4.10. Orkut
      11. 11.4.11. Blogger
      12. 11.4.12. Docs
      13. 11.4.13. Picasa
    5. 11.5. Google Apps Connector
    6. 11.6. What's Next?
  17. 12. Maps
    1. 12.1. Downloading BlackBerry Maps Application
      1. 12.1.1. Download Through the Computer
      2. 12.1.2. Download Through the BlackBerry Browser
    2. 12.2. BlackBerry Maps
      1. 12.2.1. Navigational Aid
      2. 12.2.2. Locating All
      3. 12.2.3. Search the Market
      4. 12.2.4. Favorites and More
      5. 12.2.5. Directions from Start to End
      6. 12.2.6. Forwarding Directions and Routes
      7. 12.2.7. Tracking Yourself Moving
    3. 12.3. What's Next?
  18. 13. BlackBerry as an iPod
    1. 13.1. Roxio Media Manager
    2. 13.2. BlackBerry Media Sync
    3. 13.3. Transferring Music Files
      1. 13.3.1. Using Roxio Media Manager
      2. 13.3.2. Using a Mass Storage Facility
      3. 13.3.3. Using Bluetooth
    4. 13.4. Media Application
      1. 13.4.1. While Playing a Music File
      2. 13.4.2. Playlist Management
        1. 13.4.2.1. Standard Playlist
        2. 13.4.2.2. Automatic Playlist
    5. 13.5. Quick Tips
    6. 13.6. What's Next?
  19. 14. Understanding App World
    1. 14.1. Basic System Requirements
    2. 14.2. Downloading Made Simple
    3. 14.3. Let's Explore BAW
      1. 14.3.1. Information at Your Doorstep
      2. 14.3.2. And the Applications Are...
      3. 14.3.3. Pass the Money, Honey
      4. 14.3.4. Rated
    4. 14.4. What's Next?
  20. 15. General Business Apps
    1. 15.1. Apps for Business Travelers
      1. 15.1.1. Organizer Apps
        1. 15.1.1.1. WorldMate Live: Travel Like a Pro
      2. 15.1.2. Guide Apps
        1. 15.1.2.1. WCities London
        2. 15.1.2.2. Local Eats
        3. 15.1.2.3. NYC Subway Trip Planner
      3. 15.1.3. Translators
        1. 15.1.3.1. Interlecta Translator
    2. 15.2. Financial and Expense Trackers
      1. 15.2.1. Expense Tracking
        1. 15.2.1.1. Expense Log Pro 2
      2. 15.2.2. Stocks
        1. 15.2.2.1. Blue Mobile
      3. 15.2.3. Personal Banking
        1. 15.2.3.1. Personal Assistant
    3. 15.3. Apps That Help You Get Things Done
      1. 15.3.1.
        1. 15.3.1.1. Upvise
    4. 15.4. Mind-Mapping and Brain Storming Apps
      1. 15.4.1.
        1. 15.4.1.1. bMind
    5. 15.5. Apps That Help You Remote Connect To and Control Your Computer
      1. 15.5.1.
        1. 15.5.1.1. RDM plus Remote Desktop for Mobiles
        2. 15.5.1.2. Remote Print
    6. 15.6. Job Searching Apps
      1. 15.6.1.
        1. 15.6.1.1. Search Jobs Beyond com
    7. 15.7. Note Taking and Text Editing Apps
      1. 15.7.1.
        1. 15.7.1.1. Documents To Go Premium Edition
      2. 15.7.2. Additional Apps
        1. 15.7.2.1. Bug Me!—Notes and Alarms
    8. 15.8. File Management Apps
      1. 15.8.1.
        1. 15.8.1.1. File Manager Pro—Zip and File Utility
        2. 15.8.1.2. Wi-Fi File Transfer
    9. 15.9. Databases and Information Managers
      1. 15.9.1.
        1. 15.9.1.1. Wireless Database Viewer Plus
        2. 15.9.1.2. HanDBase Enterprise Database Manager
    10. 15.10. Shipment and Package Tracking Apps
      1. 15.10.1.
        1. 15.10.1.1. UPS Mobile
    11. 15.11. Social Networking and Messaging Apps
      1. 15.11.1. Social Networking Apps
        1. 15.11.1.1. Facebook
        2. 15.11.1.2. UberTwitter
      2. 15.11.2. Instant Messaging Apps
        1. 15.11.2.1. BlackBerry Messenger
        2. 15.11.2.2. Google Talk
    12. 15.12. Miscellaneous Apps That Help in Further Optimization
      1. 15.12.1.
        1. 15.12.1.1. PayPal
        2. 15.12.1.2. Business Card Reader
        3. 15.12.1.3. Pocket 10B SE Business Calculator
        4. 15.12.1.4. Where's My Phone Pro
        5. 15.12.1.5. MemoryUp Pro Mobile RAM Booster (Specially Designed for BlackBerry)
        6. 15.12.1.6. Tether
        7. 15.12.1.7. NetworkAcc—Mobile Network Accelerator
        8. 15.12.1.8. BlackBook
      2. 15.12.2. A Special Mention
        1. 15.12.2.1. Total Fitness
        2. 15.12.2.2. HandyLogs Heart
    13. 15.13. A New Beginning