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BlackBerry Enterprise Server 5 Implementation Guide by Mitesh Desai

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Understanding enterprise activation

To allow a user's device to join the BlackBerry Enterprise Server, we need to activate the device for the user when we create a user and assign the user an activation password. The user will enter his or her corporate e-mail address and the activation password into the device in the Enterprise Activation screen, which can be reached on the device by going to Options | Advance Options | Enterprise Activation. Once the user types in the information and selects Activate, the BlackBerry device will generate an ETP.dat message. It is important that if you have any virus scanning or e-mail sweeping systems running in your organization, we ensure that this type of filename with extension is added to the safe list. ...

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