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BlackBerry Enterprise Server 5 Implementation Guide by Mitesh Desai

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Chapter 2. Understanding and Administrating BES 5

In this chapter, we will delve more deeply into the technical architecture of BES. In order to provide you with an understanding of what's under the hood, we will have a look at the information needed to get your users started on the BES. Specifically, we will cover administrative user roles, how messages are delivered, and other key elements of the BES. We will conclude the chapter with Lab 2, which will give a practical insight on how to use the BlackBerry Administration Service console and key elements we need to configure before activating users on our BES.

Delivering messages

Firstly, we are going to look at how the BES delivers messages and in return how a user can reply or forward a message ...

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