Acknowledgments

A big thank-you to Edward E. Scannell and Dr. John Newstrom for originating the Big Books; we are honored to contribute to the series.

To MaryTherese Church and Donya Dickerson, our editors at McGraw-Hill, thank you for the opportunity to take this idea and run with it. We appreciated the energy you shared with us to get it started. Thanks to Julia Baxter, our marketing and promotion guru at McGraw-Hill, for your hard work and dedication while promoting the book. To Rena Copperman and her team, including Carolyn Wendt, thank you for your eye for detail during the editing and production process.

Our heartfelt appreciation goes out to all our workshop attendees, our teambuilding participants, and our clients. You guided us to this ...

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