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Beyond Transfer of Training: Engaging Systems to Improve Performance by Mary L. Broad

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Chapter 6. Partnering and Consulting with Managers

A MAJOR TOOL for performance consultants, and for the stakeholders they support, is the combined process of partnering and consulting with mangers to improve performance in a complex organizational system. This process is based on the three foundation blocks we explored in the first three chapters or this book: organizations as complex systems, the roles of stakeholders in supporting performance, and the performance consultant who helps the organization to achieve the performance it needs for success. The process of partnering and consulting with managers to improve performance also incorporates the tools addressed in Chapters 4 and 5: developing stakeholder strategies to support performance. ...

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