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Beyond Transfer of Training: Engaging Systems to Improve Performance by Mary L. Broad

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Chapter 4. Developing Stakeholder Strategies to Improve Performance

IN THIS CHAPTER, we concentrate on stakeholder strategies as tools to support improved performance in the workplace. These strategies arebased, in large part, on research on desired performance following interventions and the stakeholder actions that helped support that performance.

This chapter focuses on:

  • Low performance levels following training interventions

  • Stakeholder support for performance following both instructional and noninsttuctional interventions

  • Recommended stakeholder strategies to support performance

Low Performance Levels Following Training Interventions

Training consists of structured learning experiences to help a learner gain new knowledge and skills for use on ...

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