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Beyond the Usability Lab by Donna Tedesco, Thomas Tullis, William Albert

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Bibliography

References

Albert and Dixon, 2003 W. Albert, E. Dixon, Is this what you expected? The use of expectation measures in usability testing Proceedings of the Usability Professionals Association 2003 Conference 2003 Scottsdale, AZ

Brazil et al., 2008 J. Brazil, A. Jue, C. Mullins, J. Plunkett, Variables that influence drop-out rates and data quality in web-based surveys 2008, March 12 Retrieved August 24, 2009, from http://www.decipherinc.com/news/white_paper_01.pdf

Burke Panel Quality R&D, 2008 Burke Panel Quality R&D 2008 Burke, Inc. http://www.burke.com/

Buxton, 2007 B. Buxton, Sketching User Experiences: Getting the Design Right and the Right Design 2007 Morgan Kaufmann Publishers Burlington, MA

Chadwick-Dias et al., 2004 ...

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