Chapter Fourteen

Gender, Culture, and Relationship Concerns

Organizations are increasingly recognizing the business imperative of mirroring the customer base and the community in their workforce, at all levels. Shell Oil's mentoring process is designed for such current and future business needs. “We're building a candidate pool of more diverse leaders who may not be identified through traditional processes,” says Leslie Mays, Royal Dutch/Shell's global diversity practice leader and a program sponsor. “Although most people think of diversity in terms of race and gender, it's much broader, involving . . . thought processes, problem-solving approaches and experience” (quoted in “Mentoring Mentees,” 2000, p. 4). With the business benefits of diversity ...

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