O'Reilly logo

Beyond the Lean Office by Kevin J. Duggan

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 4

The Game Plan

I arrived at the office early Tuesday morning, got myself situated, and thought about the list that I created yesterday. I needed to come up with solutions to all five problems on this list, and it was not going to be easy.

I started making notes for corrections and counteractions for each problem. After spending most of the morning sifting through everything, I had developed a plan I felt comfortable presenting to Chris later in the day.

The Plan

The following is the plan I developed that day:

  1. Problem: Frequent reprioritization.

    Solution: We are going to continue with the current expedite policy, but we’ll ensure that our major customers are routinely given a higher priority than everyone else by using a color-coded ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required