Key Terms

effectiveness doing the right job

efficiency doing the job right

engaged leadership team understands the context in which enterprise transformation must take place and that is committed to making it happen

enterprise a complex, integrated, and interdependent system of people, processes, and technology that creates value as determined by its key stakeholders

enterprise alignment consistency among an enterprise’s strategic objectives, performance measures, stakeholder values, and enterprise processes

enterprise maturity the extent to which an enterprise employs a variety of practices that are key to enterprise transformation

enterprise process a process the enterprise uses to create value for its stakeholders

enterprise process architecture ...

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