Endnotes

Chapter 1

1. Aristotle (384–322 BCE), Greek philosopher.

2. Kurt Lewin, Field Theory in Social Science (New York: Harper & Row, 1951).

3. This approach was originally developed by Motorola, USA, in 1981.

4. W. Edwards Deming, Out of the Crisis, Cambridge, Mass.: MIT Center for Advanced Engineering Studies, 1986.

5. Earll W. Murman et al., Lean Enterprise Value: Insights from MIT’s Lean Aerospace Initiative (New York: Palgrave Macmillan, 2002).

6. Avarind Immaneni et al., “Capital One Banks on Six Sigma for Strategy Execution and Culture Transformation,” Global Business & Organizational Excellence 26, no. 6 (September 2007): 43–54.

7. Robert S. Kaplan and David P. Norton, “Having Trouble with Your Strategy? Then Map It,” Harvard Business ...

Get Beyond the Lean Revolution: Achieving Successful and Sustainable Enterprise Transformation now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.