Index

acculturation approach, 55

affirmative action programs, 17–24, 169

action scenarios describing, 27–33

analysis of (case history), 73–77, 82–83

approaches to, 18–21

assumptions of, 17–18

of Avon Products, Inc., 120–122

change agent and continuation of, 39–40

dynamics of, 23–24

limits of, 21–23, 48

managing diversity vs., 167–168

valuing differences vs., 25

American Institute for Managing Diversity, xiv

appraisals, performance, 58, 124

Asians/Pacific Islanders

barriers to advancement and, 102

increase of, in work force, 5

assessment, of corporate culture, 51–53

assimilation, 7–9

attitudes toward, 8

dangers of, 8–9

difficulty of, for minority groups, 106–108

extreme loyalty to, 42

lack of, 171, 173–174

Avon Products, Inc., 120–158

action plans ...

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