Retrospective
Out of CHAOS comes a sobering view of the massive cost of maintaining legacy software. With suspect research methodologies and numbers in the ten of billions of dollars, clearly this is an industry that’s wasting a tremendous amount of money, effort, and customer goodwill.
In this chapter, we discovered…
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Inefficiencies in the ways we build software cost businesses a fortune every year, and we can and must address that crisis.
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The most widely quoted study of the software industry, the CHAOS Report, is fundamentally flawed yet its final conclusion—that our industry has a long way to go—is right.
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The major studies on the software industry agree that we are losing at least tens of billions of dollars a year in the United States alone ...
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