About the Author
Melanie Billings-Yun, PhD, was founder and senior partner of Global Resolutions, a Singapore-based consulting firm providing negotiation strategies, representation, and training to international businesses and individual clients. Formerly a research director and lecturer on history at Harvard's Kennedy School of Government, Dr. Billings-Yun has spent most of the past two decades assisting Western and Asian companies, NGOs, and public agencies in improving their internal and external relationships through negotiation.
Billings-Yun has a PhD from Harvard University, specializing in diplomatic history, an MSc from the London School of Economics, and a BS with high honors from Portland State University. She is the author of Decision ...
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