Chapter 5. Building Organizational Change Capability

 

Your success in life isn't based on your ability to simply change. It is based on your ability to change faster than your competition, customers and business.

 
 --Mark Sanborn

By taking a more thoughtful and disciplined approach to change, conscious change leaders naturally begin to address how they can improve their organization's change capability. Their motivation is obvious: "If we can proactively increase our results in this change effort using these approaches, why don't we do so for all our changes for the years to come?" They begin to realize that strong change capability is vital to their organizations' near-term and long-term success, and they start to look for ways to build that capability. ...

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