Q&A WITH FIFA

Charles-Henry Contamine

Head of Internet Operations, FIFA

Q1: Is the translation managed in house or outsourced to a vendor? Does Yahoo! assist with the translation?
A1: Translation is outsourced to vendors. Through the deal with Yahoo!, FIFA has carefully selected the vendors to ensure a very high level of quality. The translated content must appear as if it was written in the target language. When evaluating translation, several criteria must be considered:

  • Overall quality of translations

  • Ability to translate from several languages into several others

  • Excellent football knowledge—you don’t write about this sport the same way in French or German or Spanish

  • Ability to handle extremely tight deadlines, especially for match reports ...

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