SELECTING A TRANSLATION VENDOR
When you hire a translation or localization vendor, you are, in effect, also hiring a number of translators, editors, and web programmers. To be safe, select two translation vendors, not just one. Always have a backup firm ready and waiting. This strategy will come in handy if your first vendor gets overbooked with work or if you find the quality lacking. Also, having a second vendor in the wings keeps your primary vendor more focused on pricing and service.
Questions to Ask Your Translation Vendor
Do you outsource? And to whom? Ask for their credentials.
How many employees do you have? Try to match the size of your account with the size of the agency.
What is your rate of turnover? Some agencies have a high rate ...
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