Notes
Introduction
1. Joseph Bower, The CEO Within: Why Inside Outsiders Are the Key to Succession Planning (Boston, MA: Harvard Business School Press, 2007).
2. Larry Bossidy, telephone interview with author, October 2009.
3. David Dillon, telephone interview with author, April 2009.
4. David Novak, telephone interview with author, June 2009.
5. Herb Kelleher, telephone interview with author, June 2009.
6. Andrea Jung, telephone interview with author, May 2008.
7. Throughout the book, I use pseudonyms for some of the CEOs I discuss in the book, to ensure their anonymity. The first time these CEOs are mentioned in a chapter, I place quotes around the pseudonym.
8. Kelleher, telephone interview with author, 2009.
Chapter 1
1. Fred Hassan, interview ...
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