Better Business Decisions from Data

Acknowledgments

I would like to thank my wife, Joan, for supporting me throughout this project, particularly at times when it didn’t seem worthwhile continuing and when she saw nothing of me for hours on end.

The team at Apress has been excellent, guiding me through the intricacies of present-day publishing. In particular, I am grateful to Jeff Olson, who discovered my manuscript and rescued it from obscurity. Thanks also to Robert Hutchinson, Rita Fernando, Jill Balzano, and Tiffany Taylor.