About the Author

John Hoover is a former executive with Walt Disney Productions and McGraw-Hill and holds master’s degrees in marriage and family therapy and in human and organizational development, as well as a Ph.D. in human and organizational systems. Dr. Hoover is a leadership coach, organizational communications specialist, organizational behavior consultant, workshop leader, and keynote speaker for organizations, including the American Society of Training and Development, the Boeing Leadership Center, Delta Air Lines, IBM, Motorola, the New York State Training Council, the Society for Human Resource Management, Xerox, and many others.      He is also the author and coauthor of 12 management and motivation books, including Bullwinkle on ...

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